Terms of Service

Last updated: December 21, 2025

1. Agreement to Terms

By accessing or using the PetDo website at chensubing2026.top ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

PetDo is an online retail store specializing in premium dog products, including food, accessories, toys, and pet care items. We provide an e-commerce platform for customers to browse and purchase products for their pets.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • Restricting access to your computer or device
  • All activities that occur under your account

You must notify us immediately of any unauthorized use of your account.

4. Products and Pricing

We strive to provide accurate product descriptions and pricing. However:

  • Product images are for illustration purposes and may vary slightly from actual products
  • We reserve the right to correct any errors in pricing or product information
  • Prices are subject to change without notice
  • We reserve the right to limit quantities or refuse orders at our discretion

5. Orders and Payment

By placing an order, you agree that:

  • You are authorized to use the payment method provided
  • All information you provide is accurate and complete
  • You will pay all charges at the prices in effect when incurred

All payments are processed securely through Stripe. By making a purchase, you also agree to Stripe's Terms of Service.

6. Shipping and Delivery

Shipping times and costs vary based on location and shipping method selected. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control. Risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by PetDo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. Prohibited Uses

You agree not to use the Service:

  • For any unlawful purpose
  • To harass, abuse, or harm others
  • To impersonate any person or entity
  • To interfere with or disrupt the Service
  • To attempt unauthorized access to any part of the Service
  • To use automated systems to access the Service without permission

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PETDO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless PetDo and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:

  • Website: chensubing2026.top
  • Email: support@chensubing2026.top