Privacy Policy
Last updated: December 21, 2025
1. Introduction
Welcome to PetDo ("we," "our," or "us"), operated at chensubing2026.top. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase
- Subscribe to our newsletter
- Contact us for support
- Participate in promotions or surveys
This information may include: name, email address, phone number, shipping address, billing address, and payment information.
Payment Information
We use Stripe as our payment processor. When you make a purchase, your payment information is collected and processed directly by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. For more information about how Stripe handles your data, please visit Stripe's Privacy Policy.
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Third parties that help us operate our business (payment processors, shipping carriers, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through Stripe's PCI-DSS compliant payment infrastructure.
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Website: chensubing2026.top
- Email: support@chensubing2026.top